Privacy Policy
Last updated: 16/06/25
At FullGlass ("we," "us," or "our"), your privacy matters. This Privacy Policy applies to our website [www.fullglass.io] and the associated web app platform (the “Subscription Service”). It outlines how we collect, process, and use your data, and your rights when it comes to that data.
If you don't agree with anything in this policy, please stop using the site or Subscription Service immediately.
We may update this Privacy Policy from time to time. If there are significant changes, we’ll notify you via email. For everything else, just check this page, this version will always be the most current.
Questions? Reach us at: hello@fullglass.io
1. Use of FullGlass by Customers
FullGlass is a B2B LinkedIn automation platform that helps users grow their network, manage outreach, and generate leads. The platform provides tools for scheduling, messaging, prospecting, and CRM-like tracking within LinkedIn campaigns.
Customers use our Subscription Service to automate and manage LinkedIn-based lead generation. While we process data on behalf of our users, we don’t control what data they store or upload. That responsibility is theirs.
We follow their instructions and only use customer data to provide and improve the service, per our agreement with them.
2. What We Collect
When You Visit Our Website
You can browse without giving us personal data. But if you reach out, sign up, or subscribe, we’ll ask for info like:
Name
Email
Company name
Payment details (via FastSpring)
Browser and device data (IP, OS, referral source, etc.)
We also collect Navigational Information—like how long you stayed, what you clicked, or what pages you visited.
When You Use Our Platform
We use analytics software to understand app usage. That means we might log:
Login frequency
Features used
Performance metrics
City/location, device type, OS version
We may also link analytics data to your personal info to personalize your experience and improve the product.
3. What Counts as “Personal Information”?
We define it as anything that can identify you directly or indirectly, including:
Name, email, phone number, company
Payment data (if collected directly—note: handled by FastSpring)
IP address and location info
LinkedIn profile metadata (if synced or pulled in)
Social media activity (if publicly accessible and relevant)
We never sell this information. Period.
4. How We Use Your Data
We may use your data to:
Provide and personalize the Subscription Service
Send you product updates, onboarding materials, or marketing (you can opt out anytime)
Improve our website and platform through analytics
Comply with legal obligations
Respond to customer support requests
Monitor usage for security purposes
We only use your data in line with this Privacy Policy and applicable data laws (e.g., GDPR).
5. Cookies & Tracking
We use cookies and similar tech (like pixels and web beacons) to:
Improve site performance
Analyze user behavior
Show relevant ads (only if you’ve opted in)
Remember your login or preferences
You can control cookies through your browser settings.
6. Third-Party Services
We rely on trusted third parties (like FastSpring, analytics providers, and email services) to run FullGlass. They only receive the data needed to perform their functions and must comply with our privacy standards.
We never share your personal data with third parties for their own marketing use.
7. Data Retention
We’ll keep your data as long as:
You have an active account
We have a legitimate business or legal reason to do so
When that’s no longer the case, we’ll securely delete or anonymize your data. You can also email us at hello@fullglass.io to request deletion sooner.
8. Your Rights
Depending on your jurisdiction (e.g., GDPR in the EU), you may have the right to:
Access your data
Correct inaccurate data
Delete your data
Object to processing
Request data portability
Withdraw consent at any time
Just email us at hello@fullglass.io to exercise any of these rights.
9. Children’s Privacy
FullGlass is not designed for or directed at anyone under the age of 18. We don’t knowingly collect information from minors. If you believe a minor has submitted data to us, contact hello@fullglass.io, and we’ll delete it.
10. Security
We use secure servers, encryption, and other technical safeguards to protect your data. However, no method of transmission or storage is 100% secure—so use the service at your own discretion.
11. External Links
Our website or platform may include links to other sites. We’re not responsible for their content or their privacy practices.
12. Contact Us
Have a concern or request? Email hello@fullglass.io and we’ll get back to you as quickly as possible.